Terms of Service – Valiery Jewelry

By accessing our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Our website, valieryjewelry.com, is operated by Valiery Jewelry. Throughout the site, the terms “we”, “us” and “our” refer to Valiery Jewelry.

Please read these Terms carefully before accessing or using our website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

2. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information only.

We reserve the right to modify the contents of this site at any time, without obligation to update any information.

3. Pricing and Modifications

We reserve the right to change product prices at any time without prior notice.

We may modify or discontinue the Service (or any part of it) at any time without notice.

4. Products

We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device screen will reflect the exact color of the product.

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction.

We do not guarantee that product quality will meet your expectations or that any service errors will be corrected.

5. Order Information and Customer Responsibility

You agree to provide current, complete, and accurate purchase and account information for all orders.

If a package does not arrive due to incorrect, incomplete, or outdated information provided by you, Valiery Jewelry is not responsible and is not obligated to resend the order.

If an order is delivered to the address provided at checkout and marked as delivered by the carrier, we are not responsible for lost or stolen packages.

We reserve the right to refuse or cancel any order at our sole discretion.

If you notice an error in your shipping address, contact us immediately at contact@valieryjewelry.com. Once the order has been shipped, changes cannot be guaranteed.

6. Refund Policy

If eligible, you may request a return within 30 days of delivery, in accordance with our Return or Warranty policy.

Refunds will reflect any promotional discounts applied at the time of purchase.

We reserve the right to refuse refunds after 30 days.

We are not responsible for:

• Incorrect addresses provided by the customer
• Delays caused by carriers or customs
• Packages marked as delivered by the carrier

Claims must be submitted:

• Within 7 business days for orders marked as delivered but not received
• Within 3 business days for incorrect or missing items

Refunds are processed within 2–7 business days after approval. Refunds will only be issued to the original payment method.

7. Promotions

Surprise items and free gifts are non-refundable.

If your order includes a promotional discount, refunds will be calculated proportionally.

Customers are entitled to only one promotional gift per qualifying order.

8. Lifetime Color Warranty

Valiery Jewelry offers a lifetime color warranty on eligible products.

This warranty covers manufacturing defects related to color fading under normal use.

Covered:

• Significant gold or silver color fading

Not Covered:

• Silver tarnishing due to improper care
• Pearl discoloration
• Lost or stolen jewelry
• Accidental damage
• Misuse
• Normal wear and tear

We reserve the right to deny any warranty claim that does not meet our criteria.

Valiery Jewelry is not responsible for incidental or consequential damages resulting from product use.

9. Disclaimer of Warranties

We do not guarantee that the use of our Service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that results obtained from using the Service will be accurate or reliable.

10. Limitation of Liability

To the fullest extent permitted by law, Valiery Jewelry shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any product purchased.

In jurisdictions that do not allow limitations of liability, our liability will be limited to the maximum extent permitted by law.

11. Mobile Terms of Service

Valiery Jewelry’s mobile messaging service (the “Service”) is operated by Valiery Jewelry.

By subscribing to our SMS program, you agree to receive recurring text messages, including order updates, promotions, and marketing communications.

Consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, contact contact@valieryjewelry.com.

Mobile carriers are not responsible for delayed or undelivered messages.

12. Privacy

We respect your privacy. Please review our Privacy Policy to understand how we collect and use your personal information.

Free Worldwide Shipping

We proudly offer free worldwide shipping on all eligible orders. Delivery times vary depending on the destination country.