Privacy Policy

Valiery Jewelry (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. We take the privacy of our customers and website users very seriously and implement appropriate measures to safeguard your personal information.

By accessing or using valierjewelry.com, you agree to the terms of this Privacy & Cookies Policy. This policy is designed to comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

Information We Collect

We may collect and process the following personal information:

Information you provide directly, including your name, billing and shipping address, email address, phone number, date of birth (if voluntarily provided), account login details, purchase history, and customer service communications.

Transaction information related to purchases, payments, order fulfillment, returns, and warranty claims.

Technical and usage information collected automatically when you visit our website, such as your IP address, browser type and version, device information, operating system, pages visited, time spent on pages, referring URLs, and shopping cart activity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to keep track of items in your shopping cart, send cart reminder messages (including via SMS where applicable), improve website performance, personalize your experience, conduct analytics, and deliver relevant advertising.

We may allow trusted third parties, including advertising and analytics providers, to place cookies on your device. These cookies may track pages visited, total visits, time spent on pages, referral sources, and search keywords.

You may disable cookies in your browser settings. However, doing so may reduce website functionality and performance.

How We Use Your Information

We use your personal information to process and fulfill orders, provide customer support, create and manage your customer profile, send order updates and service notifications, send marketing communications where you have provided consent, improve our website and product offerings, prevent fraud, reduce credit risk, and analyze purchasing behavior and trends.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

Children’s Privacy

Valiery Jewelry does not knowingly collect personal information from children under 16 years of age in the EEA or under 13 years of age in the United States. If we become aware that we have collected personal information from a minor without appropriate consent, we will delete such information promptly. Parents or guardians may contact us to review, modify, or delete their child’s information.

Marketing Communications

We will only send marketing emails or SMS messages if you have provided consent. You may unsubscribe at any time by clicking the unsubscribe link in emails or replying STOP to SMS messages. We will respect all opt-out requests in accordance with applicable laws.

Payment Information

All payment transactions are encrypted using secure technology. We do not store full credit card details. Payment information is processed securely through third-party payment providers. We may share necessary financial information with payment processors, banks, fraud prevention agencies, and shipping providers strictly for transaction processing purposes.

Sharing of Information

We do not sell your personal data. We may share your information with payment processors, shipping carriers, marketing service providers, analytics providers, fraud prevention partners, IT and hosting providers, including Shopify and secure hosting partners.

We may also disclose personal information to comply with legal obligations, enforce our Terms of Service, or in connection with a business sale or merger. All third parties are required to process your data securely and in accordance with applicable data protection laws.

International Data Transfers

As a global business, your information may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place in compliance with GDPR and other applicable laws.

Your Rights

Depending on your location, you may have the right to access your personal data, correct inaccurate data, request deletion of your data, restrict processing, object to processing, request data portability, withdraw consent at any time, opt out of marketing communications, and opt out of the sale or sharing of personal data where applicable under CCPA.

To exercise your rights, please contact us at support@valieryjewelry.com. We may request identity verification before fulfilling certain requests.

Data Retention

We retain personal information for as long as your account is active, as required for tax and accounting purposes, as necessary to resolve disputes, and to comply with legal obligations.

Security

We take reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet is completely secure. By using our website, you acknowledge this risk. You are responsible for keeping your account password confidential.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting personal data.

Third-Party Pixels and Advertising Technologies

We may use third-party tracking technologies, including pixels and ad beacons, to associate website activity with user data for marketing purposes. You may opt out of certain advertising technologies through your browser settings or industry opt-out platforms.

WhatsApp Communications

If you contact us via WhatsApp, your communication is governed by WhatsApp’s own privacy policy. We may use secure third-party software providers to manage WhatsApp communications in compliance with applicable data protection laws. Your phone number and communication data may be processed to respond to inquiries, provide customer support, send order updates, and send marketing communications where consent has been given. You may withdraw consent at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page. Your continued use of the website constitutes acceptance of any changes.

Contact Us

If you have any questions regarding this Privacy & Cookies Policy, please contact:

Valiery Jewelry
Email: contact@valieryjewelry.com
Website: valieryjewelry.com