• 925 Sterling Silver
• %100 Handmade
• 46g = 1.62oz
• Length: 18-20-22-24 cm
• Width 8mm
• Thickness 6mm

Orders & Shipping

We offer free worldwide shipping on all orders.

Yes — it’s completely free, with no additional fees. All taxes and customs duties are included.

Estimated Delivery Times

• United Kingdom: 5–10 business days
• United States: 5–15 business days
• Australia: 7–15 business days
• Canada: 7–14 business days
• Europe: 6–15 business days
• Rest of the World: 10–15 business days

Custom pieces are made specifically for you. Please allow an additional 3–5 business days for production before shipping.

Important Notes

• Orders are typically processed and shipped within 1–2 business days (excluding custom items).
• Custom items require an additional 3–5 business days for production.
• Delivery times depend on the carrier and cannot be guaranteed due to possible delays (high demand, traffic, weather conditions).
• Remote locations may experience longer delivery times. In rare cases, delivery may take up to 4–6 weeks.
• We are not responsible for incorrect addresses, lost packages, or delays once the order has left our facility.
• Express shipping is not currently available.

Shipping Destinations

We currently ship to the United Kingdom, United States, Australia, Canada, Europe, and most countries worldwide.

At this time, we do not ship to:

• French Polynesia
• Russia
• China

Order Processing & Shipping

Once your order is placed, you will receive a confirmation email immediately.

• Orders are processed within 1–2 business days
• Custom items require 3–5 additional business days
• Delivery typically takes 5–15 business days, depending on your location

You will receive a tracking number by email to monitor your order. You’ll also be notified when your order is shipped and delivered.

If you did not receive your confirmation email, you may have entered an incorrect email address. Please contact us at contact@valieryjewelry.com with your:

• Full name
• Shipping address
• Phone number

Order Status

You can track your order using your order number and email.

Order status updates:

• Order Placed → Processing → Ready → In Transit → Out for Delivery → Delivered

Order Changes & Cancellations

We process orders quickly, so we cannot guarantee changes or cancellations after confirmation.

If your shipping address is incorrect, contact us immediately at contact@valieryjewelry.com.

Checkout Issues

If you’re having trouble placing an order, try the following:

• Refresh your internet connection
• Use a different browser or device
• Ensure your card is enabled for international payments
• Try another payment method or contact your bank

Still having issues? Contact us at contact@valieryjewelry.com— we’re happy to help.

Delayed or Lost Orders

We apologize for any inconvenience. While rare, delays may occur due to carrier issues or unforeseen circumstances.

If your order is delayed:

• Double-check your shipping address
• Consider possible carrier delays

If your order has not arrived after 30 days, contact us and we will assist you.

If your order is marked as “Delivered”:

• Check your delivery location
• Ask neighbors or building management
• Wait up to 3 business days for updates

If you still haven’t received it, contact us within 7 business days.

Missing or Incorrect Items

If your order arrives with missing or incorrect items, contact us within 3 business days and include:

• Your order number
• Photos of received items
• Shipping label

We will investigate and resolve the issue promptly.

Warranty

Lifetime Color Warranty

We stand behind the quality of our men’s jewelry.

If you experience significant discoloration in gold or silver tones, you may submit a claim at any time. Once approved, you will receive a replacement item or store credit.

Coverage includes:

• Major discoloration issues

Does not include:

• Lost items
• Pearl discoloration
• Normal wear (scratches, minor damage)
• Damage from misuse or improper storage
• Free promotional items

90-Day Defect Warranty

If your item arrives defective or breaks due to a manufacturing issue, you have 90 days from delivery to file a claim.

Once approved, you will receive:

• A replacement (if available), or
• Store credit

Coverage includes:

• Manufacturing defects

Does not include:

• Lost items
• Normal wear and tear
• Damage from misuse or improper care
• Free promotional items

Warranty Claims

To submit a claim, email contact@valieryjewelry.com with:

• Current shipping address
• Order number
• Item affected
• Description of the issue
• Photo evidence
• (Optional) video if needed

If the product unused and undamaged, you can return it within 30 days without giving any reason. 

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused.

To start a return, you can contact us at contact@valiery.com or through our contact us page. We will send you instructions on how and where to send your package. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges
If you wish to exchange your order, please fill out our Return & Exchange form. Our team will promptly review your request and you will receive instructions on how to return the item. Once we receive the returned item, we will ship the new product to you promptly after.

If you prefer to receive the new product more quickly, place a new order for the desired item. Follow the standard return process for the current item you wish to exchange. Once we receive the returned item, we will process a refund.

Refunds
We will notify you once we have received and inspected your return and we will automatically refund the full amount to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.